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Common Mistakes Business Make Related to PCI-DSS Compliance

Updated: Apr 5, 2023

Some of the most common mistakes are also the easiest to avoid if you know what to look for.

Organizations striving for PCI DSS compliance may make various mistakes due to a lack of understanding, inadequate resources, or insufficient attention to detail. Some of the most common mistakes include:

  1. Misunderstanding the scope: One of the most common mistakes is failing to accurately define the scope of the cardholder data environment (CDE). This can lead to inadequate security controls, as organizations may not be aware of all the systems and networks that store, process, or transmit cardholder data.

  2. Inadequate segmentation: Proper network segmentation is essential to reduce the scope of PCI DSS and minimize the risk of unauthorized access to cardholder data. Organizations sometimes fail to segregate their CDE from other parts of their network, making it more difficult to achieve and maintain compliance.

  3. Insufficient employee training: Organizations often underestimate the importance of employee training in maintaining PCI DSS compliance. Failing to provide regular security awareness training to staff members can result in employees inadvertently causing security incidents or not following established security policies and procedures.

  4. Incomplete vulnerability management: Some organizations do not perform regular vulnerability scans and penetration tests or fail to address identified vulnerabilities promptly. This can leave their systems exposed to potential security threats.

  5. Overlooking third-party risks: Organizations sometimes overlook the risks associated with third-party service providers, assuming that PCI DSS compliance is the sole responsibility of the service provider. It is crucial to ensure that all third-party vendors handling cardholder data are also compliant with PCI DSS requirements.

  6. Inconsistent patch management: Failure to apply security patches in a timely manner can leave systems vulnerable to known security risks. Organizations need to establish a consistent patch management process to maintain a secure environment.

  7. Poor access control: Organizations may not implement strong access control measures, such as the principle of least privilege, multi-factor authentication, and regular user access reviews. This can result in unauthorized access to cardholder data.

  8. Inadequate incident response planning: Some organizations lack a comprehensive incident response plan, which is essential for addressing security incidents effectively and minimizing potential damage.

  9. Non-compliant storage of cardholder data: Storing cardholder data in non-compliant ways, such as in unencrypted files or databases, can expose sensitive information to potential security breaches.

  10. Treating compliance as a one-time event: Organizations sometimes view PCI DSS compliance as a one-time project rather than an ongoing process. Maintaining compliance requires continuous monitoring, regular assessments, and timely adjustments to the organization's security posture.

By addressing these common mistakes, organizations can improve their chances of achieving and maintaining PCI DSS compliance and protect cardholder data more effectively.


For additional PCI related information check out these other blog posts!

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